Support & FAQ

Get help with Lerneen and find answers to frequently asked questions about our educational platform.

Frequently Asked Questions

What is Lerneen?

Lerneen is an educational platform featuring AI-powered tutors with distinct teaching specialties. Each tutor represents a different subject area or educational approach, helping students learn through personalized instruction and adaptive learning paths. Our AI tutors are designed to provide educational guidance, support, and engaging learning experiences through interactive conversations.

How do the AI tutors work?

Our AI tutors are powered by advanced educational AI technology. Each tutor has a unique teaching style and subject matter expertise, designed to provide specialized educational guidance and personalized learning. When you interact with a tutor, the AI analyzes your learning progress and responds in a way that's consistent with that tutor's teaching methodology, knowledge base, and communication style.

Do I need to create an account?

Currently, you can explore basic features without an account. However, to save your interactions, receive personalized recommendations, and access the full range of avatar features, creating an account is recommended. Account creation is simple and requires just an email address.

Is my data private and secure?

Yes, we take data privacy very seriously. All your interactions with the avatars are private and secure. We only collect data necessary to provide and improve our services. We never sell your personal data to third parties. For more details, please refer to ourPrivacy Policy.

Can I use Lerneen on mobile devices?

Yes, Lerneen is fully responsive and optimized for both desktop and mobile devices. You can access all features through your mobile browser without any loss of functionality. We're also working on dedicated mobile apps which will be available soon.

How many avatars are available?

Currently, Lerneen features 14 unique avatars, each with a distinct personality and area of expertise. These include avatars focused on productivity, creativity, wellness, finance, relationships, and more. We're constantly developing new avatars based on user feedback and needs.

Is Lerneen free to use?

Lerneen offers both free and premium features. The free version gives you access to basic interactions with all avatars. Premium subscriptions provide enhanced features including deeper conversations, personalized guidance, data insights, and priority support.

Contact Support

Can't find what you're looking for? Our support team is ready to help. Fill out the form below, and we'll get back to you as soon as possible, usually within 24-48 hours.

Quick Help Options

Email Support

For non-urgent issues and general inquiries, email our support team directly.

support@Lerneen.com

User Guide

Explore our comprehensive guide to get the most out of Lerneen.

View User Guide

Troubleshooting

Find solutions to common technical issues and platform questions.

View Troubleshooting

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